Tag Archives: antenna problem

Apple’s answer to iPhone 4 deathgrippers: free cases

Today Apple held a press conference to address the iPhone 4 antenna problem that’s been making waves in the news recently.  Just to recap, the antenna problem occurs when an iPhone 4 user grips the lower left side of the phone.  AT&T signal strengh drops from five bars to none at a rapid rate when the user touches and/or grips that specific part of the phone.  An official statement from Apple advised users to hold their phones differently or slap on a case.  A case would cover the vulnerable lower left side and result in better signal strength during day-to-day use.  Today Jobs announced that Apple will begin offering their Bumper case for free for all iPhone 4 owners who purchase their device before September 30.  In regards to extending the free case offer Apple says they will evaluate the situation again in late September.  If you’ve already purchased a Bumper case, you can receive a full refund on it.  Since Apple cannot manufacture enough Bumpers fast enough, they will offer a choice of free cases to choose from (these have not been specified yet).  Starting late next week you can apply for a free case at Apple’s online store.  And if you’re totally unsatisfied with your purchase you can get a full refund on the phone; Apple’s got a 30 day return policy and a restocking fee will not be applied.

What led Apple to making this decision to offer free cases?  Read on to find out. Continue reading Apple’s answer to iPhone 4 deathgrippers: free cases