Tag Archives: Apple press conference

Apple’s answer to iPhone 4 deathgrippers: free cases

Today Apple held a press conference to address the iPhone 4 antenna problem that’s been making waves in the news recently.  Just to recap, the antenna problem occurs when an iPhone 4 user grips the lower left side of the phone.  AT&T signal strengh drops from five bars to none at a rapid rate when the user touches and/or grips that specific part of the phone.  An official statement from Apple advised users to hold their phones differently or slap on a case.  A case would cover the vulnerable lower left side and result in better signal strength during day-to-day use.  Today Jobs announced that Apple will begin offering their Bumper case for free for all iPhone 4 owners who purchase their device before September 30.  In regards to extending the free case offer Apple says they will evaluate the situation again in late September.  If you’ve already purchased a Bumper case, you can receive a full refund on it.  Since Apple cannot manufacture enough Bumpers fast enough, they will offer a choice of free cases to choose from (these have not been specified yet).  Starting late next week you can apply for a free case at Apple’s online store.  And if you’re totally unsatisfied with your purchase you can get a full refund on the phone; Apple’s got a 30 day return policy and a restocking fee will not be applied.

What led Apple to making this decision to offer free cases?  Read on to find out. Continue reading Apple’s answer to iPhone 4 deathgrippers: free cases

iPhone 4 sales, international ship date, proximity sensor update & white model get discussed [Update: White iPhone delayed until end of year]

At the press conference that formally addressed the iPhone 4 antenna problem Apple alloted some time to discuss other news surrounding the magical (if it’s in a case) phone.  Apple has sold over three million iPhone 4s since it launched three weeks ago.  He also says the 4 has received “the highest customer satisfaction of any iPhone or smartphone.”  Next up, the iPhone 4 will ship in 17 more countries on July 30, including a bunch of European countries, Canada, New Zealand, Australia, and Hong Kong.  Noticably missing from the list was South Korea who was on the late-July shipping list back at WWDC.  Apple also addressed the problem some users are having with the proximity sensor; it involves intermittent malfunctions where the display stays on during a device-to-ear phone call, and this results in accidental hang-ups when the phone is pressed up to the face.  The next iOS 4 software update promises to remedy it.  Lastly, you can expect the white iPhone 4 to ship at the end of this month, a tad later than expected.

Update: Today (7/23) Apple announced in a brief press statement that the white iPhone 4 model will not ship at the end of this month.  Due to manufacturing problems, it “will not be available until later this year.”

[Via Engadget, here & here]